CRM FEATURES

The CRM features to power your contracting business

Contractors Cloud is the industries most feature-rich roofing CRM to fuel growth in your contracting business. Boost sales, manage projects, pay commissions, track leads, and more.

Intro Image

CRM

Our CRM features are purpose-built for contractors, offering powerful tools to manage every relationship essential to your business. Manage your contacts and customer communication with ease.

CRM features
CRM contacts

Contact management

Easily track and manage every contact—from lead to prospect to loyal customer—with our CRM contacts. CRM features to organize customer details, automate follow-ups, and streamline communication to close more deals. Stay connected, responsive, and always in control of your pipeline.

customer portal

Customer portal

Give your customers real-time access to their project with our customer portal, keeping them informed every step of the way. From project details and schedules to invoices, notes, and photos, everything your customer needs is in one convenient place.

Get started
lead capture

Lead import

Centralize your leads from other sources like your website, forms, and more. Utilize our API or Zapier to connect all of your lead sources to Contractors Cloud.

Customer accounts Project contacts Installer contact management Supplier management Mortgage management Vendor management Vendor portal User management

Sales

Streamline and organize your sales process and team to capture and close more projects to grow your business.

Sales CRM
estimating

Estimating

Create fast, accurate estimates tailored to any job with our powerful estimating tools. Whether it’s retail, insurance proceeds, or bundled sales, our system adapts to your workflow, helping you price projects with precision and win more business with confidence.

proposal

Proposals

Capture new clients and close deals faster with proposals that combine estimates, document templates, and photo albums—all in one seamless package. Easily customize, email, or send proposals with Galaxy Forms, ensuring your contracts move forward with confidence.

Get started
sales report

Sales Reports

Gain total sales visibility with powerful sales reports designed to track every contract, item, and rep. From in-depth rep performance insights to high-level sales manager overviews, our reporting tools help you set goals, measure success, and drive revenue with data-backed decisions.

Appointments Sales goals Sales manager dashboard Pipeline forecast Contract management Contract approvals Map polygons Insurance proceeds management Lead source management Commissions & payouts Storm event managment Integrations

Project Management

Our project management features stand out from the crowd. Create completely custom workflows to streamline your project process, not ours. You can efficiently handle every aspect and detail of a project from start to finish.

project management
project workflow

Custom Workflows

Create custom project templates for any project and variation type. You’ll get consistency and efficiency by automating milestones and standardizing processes so your teams can reduce errors, improve productivity, and keep projects on track. This is a game changer.

master report

Master List Report

A versatile and valuable project report providing insight into project, workflow, and financial information to keep you on time and on budget.

Get started
completion certificate

Completion Certificates

Track and store your completion certificates to ensure your record keeping and set the contractor warranty dates.

Contract management Contract approval settings Custom job numbering Project data fields Customer portal Project defaults Project mapping Project quick notes Custom alerts Completion percentage Project team Storm event management Tasks report Work order critical paths Data merge + export Site vs. billing address

Production

Master your production process to streamline material management, supplier coordination and crew scheduling.

Production software
materials

Material Management

Streamline your cost tracking and procurement by centralizing materials, labor, and pricing data, ensuring accurate estimates and efficient job execution. By linking materials to manufacturers and suppliers with dynamic pricing, contracting companies can optimize budgeting, reduce errors, and improve profitability.

suppliers

Supplier Management

Manage your material procurement by directly linking materials to preferred suppliers, ensuring accurate and efficient ordering. This reduces delays, improves cost tracking, and enhances project profitability by maintaining strong distributor relationships.

Get started
crew installer

Installer Scheduling + Management

Efficiently assign and schedule crews to work orders, and the right teams are scheduled for each job. With automated scheduling, trade-specific filtering, and insurance tracking, companies can reduce delays, improve job quality, and improve communication with installers.

Material automations Material categories Color/size management Color/size report Material conversions Material list management Orders Order scheduling Price management Manufacturer management Permit management Open permits report Production calendar Production whiteboard Production report Price/cost adjustments Scheduling lead times Supplier management Events Tennant trades Work orders Work orders critical paths

Financials

Take full control of your contracting business’s financial health. Manage invoices, payments, and accounts receivable. Track profitability, cash flow, and expenses with powerful reporting tools.

financials
accounts receivable

Accounts Receivable

Stay on top of your accounts receivable with powerful reporting tools. Track outstanding invoices with a detailed 30/60/90 aging breakdown and filterable reports, ensuring better cash flow management and faster payments.

 

invoice

Invoicing

Simplify your invoicing process with an intuitive invoice view that keeps sales orders and invoices organized. Our QuickBooks-integrated invoicing ensures accuracy, streamlines billing, and helps you get paid faster.

Get started
payments

Payments

Manage your payment process with standard payment functionality and detailed tracking. Use filterable reports to manage payments and refunds efficiently, ensuring accuracy in accounts receivable.

Profit & loss report QuickBooks integration Accounting dashobard Bills + expenses report Cash vs. accrual - P&L summary Expense + orders view Credit memos Draw account report Event trade parameters Financial class tracking Sales by invoice item report Job costing Payouts + commisions Payout groups Profitability report Project + customer statements Refunds Vendor services

Documentation

In the contracting business, accountability and historical accuracy are everything. Whether tracking project changes, storing vital files, or maintaining compliance records, we’ve got you covered to capture, manage, and retrieve critical project details.

project documentation
project notes

Project notes

Get a living timeline on every project automatically capturing key updates, workflow changes, alerts, and more to ensure nothing gets missed. With both manual and automated entries, this feature keeps detailed records, making it one of the most powerful tools for tracking project history and accountability.

photo file

File/Photo + descriptions

Keep your project files and photos organized with easy-to-use descriptions and timestamps that add clarity and detail. Quickly label and document every image or file, ensuring your team has the right information at a glance to stay efficient and on track.

Get started
certificate

Completion certificates

Ensure peace of mind with securely filed completion certificates, documenting the agreement between contractors, customers, and insurers that all work is finished. This essential record sets warranty dates, protects your business, and provides a clear paper trail for every completed project.

Company log Custom document templates Files + links Tenant notes CompanyCam integration Galaxy Forms integration

Communication

Keep your team and customers connected with powerful communication tools built for contractors. From automated alerts and email templates to customer and vendor portals, our system delivers real-time collaboration across crews, suppliers, and clients.

project email
project email

Project Email

An email inbox that tracks conversations in one place. Easily access important project details and streamline communication. Stay organized with customers, crews, and vendors while keeping your project communications clear and accessible.

Jet streams

Jet Streams

Keep your team connected with Jet Streams, a real-time messaging feature designed for internal collaboration. With threaded messaging and instant updates, contractors can easily communicate, share project details, and stay organized.

alerts

Alerts

Automate your workflow with custom alerts that keep your team informed. Set triggers to instantly send emails, texts, Jet Streams, or create tasks, ensuring nothing falls through the cracks and projects stay on track.

Project contacts Email templates Customer portal Vendor portal Scheduling Galaxy forms + e-signatures

Reports

Contractors Cloud offers an unparalleled suite of over 50 reports (our customers 💚 gush about it). Our reporting features empower you to track progress, identify opportunities, eliminate bottlenecks, and run a stronger, more profitable business.

CRM reports
milestone report

Milestone Performance Report

Track your project momentum with a powerful tool that reveals how efficiently your jobs move from start to finish. Identify bottlenecks, optimize workflows, and measure project velocity to keep your business running at peak performance.

forecast report

Profitability/Work in Progress Report

Maximize your profits with a powerful report that highlights where your biggest payouts are with the least work left to finish. Get real-time financial insights to prioritize high-value projects, streamline production, and keep your cash flow strong.

Get started
sales rep report

Sales By Rep Report

Gain a clear view of your team’s performance with this report, a powerful tool that tracks and analyzes sales activity across all projects. With real-time data at your fingertips, sales managers can identify top performers, spot trends, and drive better results.

Accounts receivables + aging Appointments report Bills + expenses report Canceled + lost leads report Closed projects report Contract type report Credit memo report Custom fields report Draw account report Estimates report Insurance claims report Labor items report Open leads report Lead source report Master list report Material color + size report Material order report Open permits report Payment + refund report Payouts + commissions reports Payout group report Payout + commission schedule Permit dashboard Photo album report Pipeline + forecast report Project notes report Project team report QuickBooks transfer report Referral report Invoice item report Sales metric report Session activity report Tasks report Work order report
Feature Image

Solutions

CRM features for roofing AND
specialty contractors

At Contractors Cloud, we provide a powerful CRM features and a project management system built for contractors of all types. While we serve many roofing professionals, our platform is designed to support a wide range of trades. Whether you’re managing leads, scheduling crews, tracking materials, managing projects, or handling finances, our flexible system adapts to your business. Listed are just some of the contractors we work with:

Mark Image
Mark Image

Ready to grow? Let’s get started.

Connect with us today for a demo and see how Contractors Cloud can help you manage your people, projects, and profits—all in one place!