Category: Features
Category: Jet Streams: The Team Chat Feature That Keeps Your Contracting Business In Sync
Leverage team chat for better communication and better projects.
Effective communication is the backbone of any successful contracting business. Whether it’s job updates, team collaboration, or tracking critical details, staying connected ensures projects stay on track, issues get resolved quickly, and nothing falls through the cracks.
That’s why we built Jet Streams—a real-time team chat feature designed to help you communicate instantly, stay organized, and keep projects moving forward.
What are Jet Streams?
Jet Streams is the built-in team chat messaging tool inside Contractors Cloud that allows users to communicate in real time—whether it’s one-on-one, in small groups, or across entire teams. Think of it as your company’s own private team chat system, similar to Slack or Facebook Messenger, but built specifically for roofers, contractors and their teams.
With Jet Streams, you can:
- Message team members directly
- Message teams with Jet Groups for different departments, roles, or the whole company
- Keep all project-related conversations in one place
- Automatically log important updates for easy tracking in Project Notes
Unlike traditional emails or text messages, Jet Streams keeps communication organized, logged, and tied directly to your projects.
Why use Jet Streams?
Traditional communication methods—emails, phone calls, or texts—often lead to missed messages, delayed responses, and lost information. Jet Streams solves this problem by keeping all team conversations in one central location, linked to the right project, person, or department.
Your roofing or contracting business benefits from Jet Streams being automatically added to your Project Notes, giving you a detailed history of your projects and communication.
Key benefits of Jet Streams:
- Instant updates – No more waiting for emails or callbacks. Get the information you need, when you need it.
- Organized communication – Messages are tied to projects, so you always know who said what and when.
- Improved team coordination – Keep sales, production, and admin teams in sync, reducing errors and delays.
- Better accountability – Document important conversations for future reference, helping resolve disputes and track decisions.
Example team chats uses with Jet Streams
Still wondering how Jet Streams can improve your daily workflow? Here are real-world examples of how contractors use it to stay connected and get things done faster:
✅ Job Updates for the Team
“Hey Aaron, the insurance company has approved the following for supplements: …”
✅ Checking on Low-Activity Projects
“Tom, can I get an update on this project, please?”
✅ Requesting Missing Documents from Sales Reps
“Hi Justin, upon reviewing this file, we’re still missing the following documentation: photos, scope, etc.”
✅ Documenting Unhappy Customers or Incidents
“Spoke with Karen today—she said the crew trampled her flower bed and wants a call from management.”
✅ Guidance on Moving Forward
“Hey team, insurance is only approving a partial roof after re-inspection. Can you review the file and determine if we should move into arbitration?”
✅ Notifying Teams for Payment or Client Contact
“A/R Team: Please invoice the client for final payment.”
“Call Center: Please contact Mr. Smith to provide an update on his project.”
✅ Coordinating Production & Trades
“Hey production team, siding install is scheduled for Thursday—please confirm crew availability.”
Whether it’s scheduling, resolving issues, updating the team, or coordinating invoices, Jet Streams makes communication faster, clearer, and more efficient.
Tips for using Jet Streams effectively
Set up Jet Groups (teams) wisely – Create dedicated group chats for departments like sales, production, or customer service.
Keep messages clear & concise – Be direct and include necessary details to avoid confusion.
Log important updates – Use Jet Streams to document critical job details, customer issues, or decisions.
Encourage regular check-ins – Make Jet Streams a habit to keep everyone aligned and projects on schedule.
“I love Jet Streams, I rely on Jet Streams. It helps us track history of the client. It helps tremendously to update the team when the project has been scheduled for production or when we have repeat customers with a warranty call.”
-Robin Argo, Office Manager at Pro Roofing and Siding
Stay connected with Jet Streams
Communication is the key to running a smooth, organized, and profitable contracting business. Jet Streams takes team messaging to the next level, keeping your entire company in sync with real-time, project-linked conversations.
No more lost emails, forgotten updates, or scattered messages—just clear, organized, and instant communication to help you get work done faster and better.
Start using Jet Streams today and experience the difference in your workflow with team chat!